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Cashmere: The Luxury Commodity Worth Caring for

by Pivotal Digital 03 Feb 2023
Cashmere: The Luxury Commodity Worth Caring for

By a country mile, cashmere is one of the world’s most desirable materials.  Reassuringly rare and exclusive, cashmere is synonymous with super-premium clothing that takes comfort to extremes.

But for all its softness, warmth and aesthetic appeal, cashmere demands a little care and attention in return. Keeping your cashmere clothing in pristine condition is possible, but not if you treat it like any other conventional material.

After all, there really is nothing conventional about cashmere – the king AND queen of fabrics.


What exactly is Cashmere?

Cashmere is a marvel for the simple reason that its properties are 100% unique.  Even with the most advanced manufacturing techniques in the world, it is impossible to come close to replicating true cashmere.

The material is produced using the hair of the cashmere goat – a species regularly forced to withstand temperatures as cold as -30°C. To survive these temperatures, their unique coat consists of two layers - the outer layer (guard hair) and the undercoat (cashmere).

The outer layer protects the goat from extreme weather conditions, comprising course material with densely packed fibres. Underneath, the ultra-fine undercoat provides highly efficient insulation, keeping the goat warm in even the coldest temperatures.

It is this super-soft undercoat that is used to manufacture cashmere, which is carefully removed from goats by hand when they begin moulting for summer. Better yet, the outer layer is left intact, and the animals are in no way harmed during the collection process.


pile of cashmere wool

What’s So Special About Cashmere?

Once the fibres have been carefully washed and dried, the resulting material is the luxurious, covetable cashmere.

Not only is cashmere one of the softest fibres known to man, but the fibres themselves are actually hollow. This makes it incredibly lightweight and further enhances its insulating properties. As a bonus, cashmere is also naturally antimicrobial and is therefore highly hygienic.

Combined with the long and laborious process of obtaining and preparing the fibres, cashmere manifests as a high-priced commodity for a good reason. One that justifies every penny and more, taking everything that’s great about wool to an entirely new level.


Is Cashmere Warmer Than Other Wool?

The short answer is yes, but that of course depends on the garment in question. Remember, cashmere is still technically a type of wool, too. The thickness of the materials and general design will always play a role in determining how warm any clothing is.

Still, you need only look at the origin of cashmere – those bold goats withstanding teeth-chatteringly low temperatures of -30°C. That alone should be enough to show you that cashmere is indeed several times warmer than wool.

Plus, with the added bonus of also being lighter and finer, you don’t need as much of it to achieve the same level of warmth.


How Should Cashmere Socks Be Washed?

By hand and using cool water. Never toss your cashmere socks in a washing machine or a tumble dryer under any circumstances.

This is where cashmere clothing ownership becomes slightly less glamorous, demanding a fair amount of TLC in return. Though carefully hand washing and flat drying your cashmere socks is really a small price to pay, considering what you get out of the deal in return.


A selection of cashmere well cared for socks

How Should I Care for My Cashmere Socks?

Keeping your cashmere socks in pristine condition doesn’t have to be difficult. In fact, it’s all about keeping things simple and avoiding the temptation to take shortcuts.

Pre-Washing Advice

A few pointers for taking care of cashmere before washing them:

  • If it could cause a stain, deal with it immediately, don’t let it dry. And don’t make the mistake of using any conventional stain removers or harsh chemicals.
  • If you can wear your cashmere socks with soft, comfortably slippers, do it. Limiting your cashmere’s exposure to the surfaces you’re walking on is always a wise move (provided it’s practical – safety first).
  • Be cautious of anything that could catch or snag your cashmere socks, as the damage caused will most likely be irreparable. Regular manicures or pedicures are a great way to prevent excessive wear, snags and ladders.


Washing Advice

As for washing your cashmere socks, here’s a brief overview of our preferred approach for guaranteed happy results:

  • Above all else, follow the guidelines provided by the manufacturer to the letter.
  • Never use a washing machine – even if it has a setting for ‘delicates’, or a ‘hand washing’ mode. It could still be too rough to care for the fragile fibres.
  • Hand-wash your cashmere socks carefully in cool water. Use either a specialist cashmere washing liquid or a sensitive non-biological hand wash.
  • Avoid soaking your socks when washing them. You should also not scrub them aggressively or allow them to become twisted up at any time.
  • After washing gently for a few minutes, rinse your cashmere socks in a bowl of clean lukewarm water.
  • Gently squeeze out the excess water – don’t wring them out under any circumstances.


Drying Advice

With your cashmere socks now nice and clean, you can set them out to dry:

  • Gently reshape the socks (if necessary) while they are still wet.
  • Lay the socks flat out to dry in a warm and dry place. Keep them away from direct sunlight or nearby heat sources.
  • Never hang your socks to dry in the conventional way. And, no matter how desperately you want them dried fast, never put cashmere socks in a tumble dryer.


Storage Advice

First tip: moths love cashmere. And not in the way you or I love it. They love to eat it. So, for ultimate protection and longevity, add lavender bags or cedar balls into your drawers to keep those pesky moths away.

Many people damage their cashmere socks and cause them to wear down far quicker than they should because of one simple mistake - balling them up.

The best way to store your socks is to gently roll each pair like a roulade, then store them safely in your drawer.


Falke cashmere socks sitting on a scarf(Image source)

Why do my cashmere socks ‘bobble’?

Some call it bobbles or bobbling, others label it as 'pilling'. Either way, it's the same phenomenon and it's perfectly normal, nothing to do with quality.

Pilling (that's its technical name), naturally occurs to any natural fibre used in clothing. It happens because of how these fibres are turned into yarn - some lay the same way, others twist them together. This process means some fibres will always 'stick out', and cashmere is no different.

When you wear clothes with natural fibres, the sticky-out fibres can knot together and create pilling. How significant the pilling you see is will vary, depending on things like the dye used, the way the item was created, or the way you've worn the clothing.

Pilling, bobbling, is absolutely normal. So normal that it's expected. If you're washing your cashmere correctly, that won't cause/worsen the effect. However, using conditioners can exaggerate the situation.

How do I remove bobbles from my cashmere?

Easily! You can remove them by hand or with a specially designed cashmere comb or de-fuzzing brush. In fact, doing this can actually help to soften your cashmere's silky smoothness even more.

Yes, that leaves you with even nicer cashmere in the long run!


What About Dry Cleaning?

Some dry cleaners offer a specialist service for cashmere garments, which can be great for keeping them clean while preserving their desirable properties. However, standard dry cleaning is not suitable for cashmere clothing, or some types of cashmere blends.

Always check with your preferred dry cleaner, before entrusting them with your most treasured cashmere possessions.


How Long Do Cashmere Socks Last?

This depends entirely on how you use them, how often you use them and where you use them. For example, few manufacturers would recommend donning a pair of premium cashmere socks and heading out for a hike.

Pure cashmere is not the most durable or hardwearing of materials – certainly not a replacement for your everyday socks.

Instead, pure cashmere socks are typically recommended for moments of pure personal indulgence. Just like super-comfy slippers, you wear them when you’re not actually planning on doing a great deal at all. Use them as they were designed to be used and they will proudly serve you indefinitely.


What About Cashmere Blends?

All cashmere blends are unique, in accordance with their composition of various materials. Nylon and merino wool are often added to cashmere to create blends, which can be more durable than pure cashmere.

Always check the label for the manufacturer’s instructions on cleaning and caring for a blend – particularly where cashmere is included in the mix.

For more information, or to discuss the benefits of cashmere clothing in more detail, contact the SocksFox team today.

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Terms & Conditions

Welcome to SocksFox is owned and operated by Zapzero Ltd (referred to in these terms as SocksFox). We provide access to the website ('website') and sell our products to you subject to the following terms and conditions. The following terms and conditions of sale constitute a binding agreement between SocksFox and its customers, which applies to all purchases made on the website, by telephone or email.

  You agree to review these terms and conditions prior to placing future orders to ensure you are aware of the current terms and conditions in place at that time. You agree not to change these terms of sale from the form presented by us. All other terms and conditions including those in any order submitted by you are expressly excluded and shall have no effect.

1. Your Account

When you use the website, you are responsible for maintaining the confidentiality of your account and password. You should contact us immediately if you have any reason to believe that your password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are full and correct. Let us know immediately if any changes need to be made to correct the information you provided on registering.

SocksFox reserves the right to refuse access to the website, terminate an account, remove or edit content, or cancel an order at our discretion. If we cancel an order, any payment made will be returned to you.

2. Privacy & Security

We take the security of our customers and website very seriously. We will only collect information about you that you have specifically and knowingly provided, for example your contact details and card information. This information will be used to deliver your ordered products to you, process your payments and communicate with you about your orders.

Zapzero Ltd, utilises a to offer secure communications by encrypting all data to and from our site. The padlock helps you know that you are on an authenticated legitimate website and that your transactions will be secured.

Your payment details and credit card numbers will only be shared with our payment providers Braintree or PayPal for the purpose of processing your orders. When you place an order via our website SocksFox will not be privy to your credit and debit card information. If you place your order by telephone as soon as your payment has been inputted your card details will be securely destroyed and disposed of. SocksFox does not store any credit or debit card information.

We will only send you our offers and product news by email if you have chosen to opt in. You can remove yourself from our mailing list at any time.

View our Privacy information page for more information.


3. Order Process and Contract

All orders submitted by you on the website (or our customer services team by telephone or email) represent an offer for contract. You are seeking to enter into a contract with SocksFox when you place an order. We reserve the right to refuse your offer for any reason.

SocksFox will send you an order confirmation email confirming receipt and details of your order. Your order represents an offer to SocksFox to purchase a product which is accepted by us when we dispatch that product to you.

Only when we dispatch the goods together with a dispatch note will a binding contract be entered. Any products on the same order which have not been dispatched as yet do not form part of that contract.

You can review the details of the orders you have placed and their current status by logging into Your Account. If you choose to shop as a guest you will not be able to review the details of your current or previous orders. 


4. Discount Codes, Special Offers & Gift Cards

Our email newsletter (usually sent fortnightly) and occasionally the website offer promotions, which may require the use of a discount code. Our policy is that only one discount code to be allowed per order.

All discount codes and product special offers unless stated otherwise, will end at 12 noon GMT or BST (whichever is applicable) on the date specified. For all discount codes and offers the end time is always based on GMT or BST. 

The United Kingdom is the governing jurisdiction for SocksFox.

A SocksFox e-gift card discount code can be used across the site, on one occasion only and is valid for six months from the date of e-gift card dispatch.


5. 60 Day No Quibble Returns

You may return any items purchased from us for whatever reason, even if you just change your mind, as long as you send them back within 60 days of receiving them. Products must be returned in their original condition, unworn with tags attached and the packaging undamaged and complete.

To ensure you order the correct size and colour of an item we would advise the following. As different Countries and Brands have their own size systems, before placing an order we advise that you check the size guide provided for each item in the Size Guide tab to ensure you are ordering the correct size. Colour swatch samples and photographs are provided as a guide only. The colour you see on your screen may not be an accurate representation of the item's actual colour due to inconsistencies in how display screens reproduce colours. Ordering the wrong size or a colour not being to your liking does not mean that the item is classed as being faulty.

The cost of return postage for damaged, faulty items or if we have made an error will be refunded to you. Return postage for items you choose to return will not be refunded.

When returning products we advise you use Royal Mail First or Second Class and obtain proof of postage. If you are returning items from overseas we advise you use the equivalent Airmail service provided by your countries postal service and obtain proof of postage. If you choose to return items by a tracked service or courier you need to gain approval from SocksFox, otherwise we will only refund the amount it would have cost to return the items by Royal Mail First or Second Class or the equivalent Airmail service.

For Customs duties on Returned items please also refer to section 8 Customs of our Terms and Conditions.

Gift cards are non-returnable & cannot be refunded.

For more information on our Returns and Cancellation policy please see here.


6. Prices and VAT

All prices quoted are for new products. All prices are based on the Great British Pound (GBP / £) but, for your convenience, can be displayed in the Euro or US Dollar equivalents at ruling exchange rates on the website.

All payments are processed securely through either Braintree or PayPal. Your order payment will be based on the Great British Pound (GBP) amount. When processing your payment you can choose to pay in an alternative currency, to GBP. In this case the amount to be paid may vary slightly as Braintree and PayPal will apply their own exchange rate.

The prices on our website are the same whether you purchase from within the United Kingdom (UK) or from outside of the UK. Within the UK all prices include VAT. For purchases made outside of the UK prices do not have VAT included; the item price you see is the price you will pay.  

All purchases must be paid in full before dispatch. SocksFox will continue to own, and reserve the right to repossess any goods sold from the website until payment has been received and cleared in full.

Whilst we endeavour to ensure all pricing is accurate and correct very occasionally errors may happen. On processing an order if it is realised that the correct price is lower than that stated on the website we will adjust your payment to the lower amount and dispatch your order. If the product's correct price is higher than that stated on the website, we will contact you for instructions before dispatch.


7. Dispatch and Delivery

SocksFox aims to dispatch items the same or next working day. If demand exceeds our stock holding dispatch may be delayed by around 7 working days. If this applies to your order or there is an availability issue we will be in touch by email. At SocksFox, offering an extensive range of styles, colours and sizes at competitive prices to customers in both the UK and Worldwide is what sets us apart from many other retailers. To be able to do this we are unable to hold in stock all items all of the time and in our experience most customers are happy to wait. If immediate dispatch is a priority for you please contact us for current availability.

The postal service selected to deliver your order will be the best one to ensure a successful delivery and a signature may be required as part of that service. All packages are sent using a tracked service. Information on how your package is progressing can be obtained by contacting the SocksFox Customer Service Team.

Estimated Delivery Times: UK Standard Delivery: 2-3 working days; Europe Standard Delivery: 5-7 working days; Rest of the World Delivery: 8-13 working days.

For packages being sent to Europe and the Rest of the World once a package arrives in the destination country for many orders the national postal service will complete the final delivery. If your order has not been delivered by 10 working days from the date of dispatch, 15 working days for Europe & Rest of the World, please contact us and we will look into what has happened to your package.

Whilst most International deliveries are made successfully within the above timeframes unfortunately this is not always the case due to circumstances outside of our control. Sometimes delivery may take up to 6 weeks and for this reason a package is not deemed to be lost until 6 weeks from dispatch have passed.

Non delivery of a package (UK or International) cannot be investigated after 10 weeks from the dispatch date due to carrier tracking limitations. SocksFox will not provide a replacement package or refund if first contact has not been until after 10 weeks from dispatch. 

Any delivery dates are given in good faith. Zapzero Ltd accepts no liability for delays resulting from occurrences outside its control. These include, but are not limited to acts of God, strikes, lockouts and delays by suppliers. Your products will be dispatched to the shipping address as stated in your order confirmation email. It is your responsibility to ensure the shipping address for this order is correct.

It is the customer's responsibility to inform us of any change of delivery address immediately. Unless instructed otherwise your order will be dispatched to the shipping address as shown in the order confirmation email you will have been sent.  SocksFox accepts no liability for dispatch made to the wrong address. Please note that if you request delivery of your order to a designated place (for example in the porch, by the green bin, over the hedge) for if you are out when delivery is attempted and subsequently the order goes missing SocksFox does not accept responsibility for non-receipt.

If delivery of an order is not achieved due to refusal at the delivery destination as nominated by the customer, when the shipment is returned to us a charge will be deducted from your refund to cover any return costs incurred by us.

Please note that due to U.S. Trademark Restrictions we are unable to sell any Burlington items to customers with a U.S. shipping address.

8. Customs

For items ordered for delivery overseas you as the recipient are deemed the importer and you may be liable for local customs, import duties or taxes ('duty'). The amount of duty depends on the type and value of goods and some items can be imported without paying any duty.

For all packages destined for delivery outside of the United Kingdom it is a legal requirement that SocksFox declares the full value of the goods (not including delivery costs).

Each country's customs policies are different and you should contact your local customs office for more information. Any additional costs for clearing customs must be paid by you. Unfortunately we have no control over these costs and cannot predict what they may be.

SocksFox will not be responsible for any local customs, import duties or taxes that may be levied when the goods enter the country of destination.

When returning any goods from overseas, please clearly mark the package on the outside with 'RETURNED GOODS' Unfortunately if any incoming customs charges are incurred as a result of this message not being added a charge will be deducted from your refund to cover the costs incurred by us.

If delivery of a shipment is not possible due to import duties not being paid, when the shipment is returned to us a charge will be deducted from your refund to cover any return costs incurred by us.


9. Your Statutory Rights

Your statutory rights are not affected by these terms.


10. Zapzero Ltd  

Please do not send any returns to the address below, see here for the SocksFox returns address.

Registered Office Address:
1-4 London Road
PE11 2TA
United Kingdom

Registered in England and Wales: 4805063

VAT Registration: 843357028

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